Monikers – A Craft Concept Shop (monikerscrafts.com)
Last updated: August 2026
Monikers respects your privacy. This page explains what personal information we collect, why we collect it, and what rights you have over it under the Data Privacy Act of 2012 (RA 10173).
1. What We Collect
When you place an order, contact us, or browse our site, we may collect:
- Name, email address, phone number, and delivery address
- Order details and payment reference (we do not store your GCash/Maya PIN or bank login – payments are made directly through those apps)
- Messages you send us through the contact form
- Basic browsing data (like pages visited) through standard website analytics/cookies
2. Why We Collect It
We use your information only to:
- Process and deliver your order
- Send order updates, payment instructions, and confirmations
- Respond to questions or complaints
- Improve our website and products
- Comply with legal or tax record-keeping requirements
We do not sell your personal information to third parties.
3. Who We Share It With
We share information only with the parties needed to fulfill your order:
- Courier/delivery partners (name, address, phone number, for shipping)
- Our website host and payment-related service providers, strictly to operate the site and process payment confirmations
- Government agencies, if required by law (e.g., BIR for tax purposes)
We do not share your data with advertisers or third parties for marketing purposes.
4. How Long We Keep It
We keep order and customer information on file indefinitely, primarily for order history, warranty/dispute handling, and tax record-keeping purposes. We do not automatically delete or anonymize old records. If you’d like your personal data removed sooner, you can request this at any time (see Section 5), and we will act on it manually unless we’re legally required to keep certain records (e.g., for tax purposes).
5. Your Rights as a Data Subject
Under the Data Privacy Act (RA 10173), you have the right to:
- Be informed that your personal data is being collected and processed
- Access the personal data we hold about you
- Correct any inaccurate or outdated information
- Object to the collection or use of your data for specific purposes
- Erasure or blocking of your data, if it was collected unlawfully or is no longer necessary (subject to legal retention requirements, like tax records)
- Data portability, request a copy of your data in a usable format
- File a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your data has been misused
- Damages if you suffer harm due to misuse of your personal data
To exercise any of these rights, contact us through the contact form on this site.
6. Keeping Your Data Safe
We take reasonable steps to protect your information, such as using a secure website connection (HTTPS) and limiting who has access to order and customer data, but no online system can be 100% guaranteed against every risk. If we ever become aware of a data breach that could affect you, we will notify you and the National Privacy Commission as required by law.
7. Cookies
Our site may use basic cookies to remember your cart and improve browsing experience. You can disable cookies in your browser settings, though some site features may not work as well.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The “Last updated” date at the top will change when we do.
9. Contact Us
For any questions about this Privacy Policy or how we handle your data, reach us through the contact form on this site.